CCHKnowledgePoint Publishes Three New Books In HR How-To Series: Discipline, Safety And Harassment Prevention
HR How-to Series Provides Key Information in
an Easy-to-Read Style for
Human Resource Professionals and Small Business Owners
(RIVERWOODS, ILL., April 3, 2003) — CCHKnowledgePoint, a leading
provider of human resources information and software, today announced
the immediate availability of three new titles in its popular HR
How-to series: Discipline, Safety and Harassment
Prevention. These new books offer an authoritative and practical
look at complex workforce issues that have been known to keep
employers and human resource specialists awake at night.
"The HR How-to series has been well accepted by HR
professionals because of its realistic and matter-of-fact presentation
of information on topics that HR professionals confront every
day," said Tanya Rose, marketing manager. "Discipline,
safety and harassment prevention in the workplace are areas fraught
with legal and moral pitfalls. These books help employers fully
understand the issues and address them in constructive and legally
HR How-to: Discipline
Written by CCH human resources law analyst Joyce Gentry, JD, Discipline
provides all the information necessary to implement an effective
employee discipline program, including how to create a policy that
suits the culture of a particular workplace, how to understand legal
limitations on the right to discipline, how to document disciplinary
actions and how to manage employee challenges to a discipline
decision. The author explains what HR professionals can do to foster
fair treatment in the workplace (see attached checklist) and how to
practice positive discipline. Positive discipline emphasizes behavior
improvement through progressive steps in the discipline process.
"Organizations make a huge investment in their employees at
every level," said Gentry. "Just as they would not get rid
of a piece of office equipment without first trying to fix it,
organizations should make every effort to modify problematic employee
behavior in order to maximize their investment."
HR How-to: Safety
Safety was authored by Lisa
Milam-Perez, JD, CCH employment law analyst, and addresses virtually
everything human resource professionals need to know to ensure a safe
and healthful workplace. From the legal side of worker safety to
recruiting with safety in mind, from creating a safety mindset in
employees to best practices for safety programs, from preparing to
handle disasters to workers’ compensation and OSHA, Safety is
a reference that no HR manager or employer should be without.
"Physical safety and security is the most elemental human
drive and that basic need holds true at the workplace, too," said
Milam-Perez. "How well an organization can satisfy its employees’
need to feel safe has a direct impact on retention rates, productivity
and the bottom line."
HR How-to: Harassment Prevention
Explaining that employees have the legal right to work in an
environment free from discrimination and harassment, author Marjorie
Johnson, JD, CCH employment law analyst, covers how employers can take
reasonable measures to prevent and eliminate inappropriate behavior in
the workplace. Because the costs of harassment can be so great,
employers need to protect themselves by understanding what constitutes
harassment, how to develop and implement a workplace bias-free policy,
how to conduct anti-harassment training, how to respond to a
harassment complaint, and special concerns and challenges for managers
"Human resources can and should enforce policies that set
higher standards by prohibiting all types of conduct that may be
offensive to a member of a protected class," said Johnson.
"Any time offensive conduct is allowed in the workplace, the
employer risks morale problems and turnover, as well as the potential
disruption and expense of a harassment lawsuit."
About the CCHKnowledgePoint HR How-to Series
Each book in the HR How-to series costs $39.95 and contains
200–225 pages. Readers of the HR How-to series can depend on
it for readability, thoroughness and a common-sense format. Each book
includes the following sections and features:
- "What you need to know" section — Presents
essential issues in a quick fact format with additional content
written in plain English and demonstrated through
"stories" to help readers apply the concepts to familiar
- "What if?" scenarios — Explore gray areas and
provide insights into challenging, real-life situations. Scenarios
include best practices information.
- "Worst case" scenarios — Explain what others have
done wrong and how to avoid the same situations and results.
- Strategies for communicating information to your workforce —
These sections include samples, case studies, graphical
representations, mnemonics, and more.
- Checklists — Include information summaries, step-by-step
processes, self audits.
- Quizzes — Fun tools for measuring information retention.
Availability and Pricing
For more information or to order any or all of the HR How-to
books, contact CCH at 1-800-248-3248 or visit the CCH Online
Store at onlinestore.cch.com.
Single copy price for each book is $39.95 plus applicable tax,
shipping and handling. Quantity discounts and school adoption pricing
Other Books in the HR How-to Series
Books about Work-Life Benefits, Employee Retention and Wage/Hour
are currently available in the CCHKnowledgePoint HR How-to
series. The next three books in the series will release in July and
address privacy in the workplace, conducting an internal investigation
and complying with workers’ compensation, the Americans with
Disabilities Act and the Family and Medical Leave Act.
The CCHKnowledgePoint brand leverages CCH’s authoritative human
resources content and KnowledgePoint’s innovative technology to
provide integrated solutions that meet HR professionals and frontline
managers’ essential needs. CCH INCORPORATED, a provider of
employment law information and software, is a Wolters Kluwer company;
Wolters Kluwer acquired KnowledgePoint in 2000. For more information
about CCHKnowledgePoint products and services, please visit www.cchknowledgepoint.com
or call 1-800-339-0104.
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EDITOR’S NOTE: Editorial review copies of the HR How-To
books are available upon request for members of the press. Contact
Sheri Cardo, 800-727-1133 ext. 1334 or email@example.com,
or Leslie Bonacum, 847-267-7153 or firstname.lastname@example.org.
Ensuring fair treatment
If it looks like the employer is taking action in one case but not
another, people may assign improper motives to the employment action,
even if no such motive was present. HR can help supervisors become
more effective in treating people fairly by sharing these workplace
fairness "do’s and don’ts" with the front lines:
- DO ask themselves how they would like to be treated by their
own boss and then consistently treat people working for and
with them accordingly.
- DO make work assignments in a courteous manner.
- DO take the time to explain why the work people do is important.
- DO stop to ask people for their help in solving problems.
- DO acknowledge that every person makes a valuable contribution
to the organization.
- DO take time to thank people for their contributions.
- DON'T play favorites by constantly giving favorable assignments
to the same individuals.
- DON'T issue a verbal warning to one employee who is late and
ignore the tardiness of another employee (or any other work rule
- DON'T document only against troublemakers or people you want to
- DO document good performance as well as poor performance.
Source: HR How-To: Discipline
Published by CCHKnowledgePoint, 2003