New Medicare and Medicaid AnswersNOWTM
From CCH And HFMA Is One-stop Shop For Quick, Expert Answers To Hospital Reimbursement Questions
Healthcare Financial Management Association Partners
with CCH on Internet Service to Help Hospitals Increase Their Medicare
(RIVERWOODS, ILL., January 22, 2003) – Hospitals across the
country are in financial straits and struggling to stay solvent in the
face of declining Medicare and Medicaid reimbursement. Because more
than 70 percent of hospital income is derived from Medicare and
Medicaid payments on average, hospitals depend on these programs for
their very survival. But Medicare and Medicaid regulations are
complex, and it’s easy for hospitals to make mistakes in reporting
— mistakes that can result in them being excluded from program
participation. Medicare and Medicaid AnswersNow™, a new
Internet service from information solutions provider CCH INCORPORATED
(CCH) and the Healthcare Financial Management Association (HFMA), can
help hospitals minimize their risk of misreporting charges and help
them realize the full reimbursement for services they provide.
Medicare and Medicaid AnswersNow provides concise and
accurate answers to more than 1,300 hospital reimbursement questions,
with more questions and answers added every week. Reimbursement
managers and their staffs, hospital administrators, CFOs, coding and
billing managers, and Medicare specialists can all benefit from this
online questions-and-answers-based product developed by the Medicare
and Medicaid law analysts at CCH.
"Hospitals are experiencing a lot of financial pain and their
reimbursement professionals need an easy-to-use and trustworthy
resource to help them be more effective in obtaining payments,"
said Wendy Wuchek, JD, one of the lead authors of Medicare and
Medicaid AnswersNow. "These busy professionals want to go
online and get the answers they need quickly."
One Place To Go for Answers, Tools and Resources
Using CCH’s award-winning Internet platform, Medicare and
Medicaid AnswersNow provides accurate, up-to-date answers in plain
English, not legalese. Its straightforward Q&A format with topics
categorized to reflect the real, day-to-day workflow of reimbursement
personnel makes the product easy to navigate.
The topics covered in Medicare and Medicaid AnswersNow
include the following and many more:
Conditions of participation
Other Hospital Payment Systems
Billing and coding
Fraud and abuse
In addition to the continually updated questions and answers, Medicare
and Medicaid AnswersNow also offers the following valuable tools
- APC calculator to help predict reimbursement for outpatient
- DRG calculator to help predict reimbursement for inpatient
- Sample forms;
- Extensive glossary for easy reference;
- Broad search functionality; and
- Links to select full text of federal regulations, CMS manuals,
"There is a strong need among hospital staff for a simpler,
‘how-to’ type of product to help them deal with complicated
reimbursement issues," said Wuchek. "Medicare and
Medicaid AnswersNow is a solutions-focused tool that addresses the
constant flow of questions they encounter every day."
Customer Input Key to Product Development
To ensure that Medicare and Medicaid AnswersNow met hospital
staffs’ actual needs, CCH consulted reimbursement managers at every
step of the product’s development.
Beckey Cooper Baker, reimbursement manager for Wellmont Health
System in Kingsport, Tennessee, served as a customer consultant for Medicare
and Medicaid AnswersNow and is eager for her staff to start using
the new product.
"It will be a great time-saving tool that will enable my staff
to move forward without having to wait until I’m available to answer
their questions," said Baker. "The product is capable of
answering any level of question someone might have in plain English,
and that’s a big plus."
Baker also feels that the product can serve as a staff training
tool as well as a quick and easy reference.
"Because it’s so comprehensive and well written, it could
provide someone new to reimbursement with a good overview of the
essential information she or he needs to learn," she said.
CCH Partners With the Healthcare Financial Management Association
Medicare and Medicaid AnswersNow
reflects the first step in a new long-term relationship between CCH
and the Healthcare Financial Management Association (HFMA), the nation’s
leading membership organization for financial management professionals
in the health care industry. HFMA is partnering with CCH to co-market
this new product to its 32,000 members in hospitals and other health
care facilities across the country.
"Medicare and Medicaid AnswersNow will be a very useful
service for hospital financial personnel and HFMA is pleased to
support it and make it available to our members," said HFMA
President and CEO Richard L. Clarke, FHFMA. "Hospitals are under
a lot of financial pressure right now and we believe this product will
help them attain more of the reimbursement dollars to which they are
Availability and Pricing
For more information or to order Medicare and Medicaid
AnswersNow, call 1-800-449-9525 or visit the CCH online store at health.cch.com/onlinestore.
Price for a single-user one-year subscription to Medicare and
Medicaid AnswersNow is $899; additional site licenses are $175 per
site. Special pricing is also available for Medicare and Medicaid
AnswersNow when it is purchased together with the CCH Medicare
and Medicaid Guide and other hospital reimbursement-related
About CCH INCORPORATED
CCH INCORPORATED, founded in 1913, has served four generations of
business professionals and their clients. The company produces
approximately 700 print and electronic products for health care,
securities, tax, legal, banking, human resources and small business
markets. CCH is a wholly owned subsidiary of Wolters Kluwer North
America. The CCH Web site can be accessed at cch.com.
The CCH Health Care Web site can be accessed at health.cch.com.
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Editor’s Note: Members of the media who would like complimentary
review access to Medicare and Medicaid AnswersNow may contact
Sheri Cardo at (800) 727-1133 ext. 1334 or firstname.lastname@example.org,
or Leslie Bonacum at (847) 267-7153 or email@example.com.